Shipping Policy

Shipping Policy

Hello friends, thanks for purchasing from PESUTEN. You might have some queries about our shipping policies. Hope below information are helpful for you. For more details, pls contact us at info@pesuten.com

 

  1. Is shipping included in the product prices?

Yes, our products are free shipping via the standard shipping way- Registered Air Mail. If you need the item urgently, we can change the shipping way to DHL, Fedex, etc. or your designated ones, in such cases there would occur some extra shipping fee to be borne by you.

 

  1. Which shipping ways do you provide and what’s the estimated delivery time?
  • Registered air way is our standard shipping way. Items are shipped from our Chinese warehouse. Below is the details:

Area

Estimated Delivery Time

US, Canada, Australia, New Zealand, UK, France, Germany, Italy, Japan

10-18days

Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvian, Lithuania, 

the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Belgium, Luxembourg, Malta, UAE

10-30days

 

  • Our oversea warehouses are set in United States,UK,Germany. Some items have stocks and can be shipped from these warehouses, which takes about 5-8 days for delivering.
  1. Can I cancel my orders?

Yes, you can cancel the orders before shipping. Once items be shipped, the order couldn’t be cancelled.

 

  1. Can I revise my receiving address?

Yes, you can revise the orders before shipping. Once items be shipped, it’s hard to revise the shipping address.

 

  1. For any queries, pls feel free to contact us at info@pesuten.com or call us at +8615338849795.